Our servers are located in a data center in Delaware, USA. We have a team of dedicated professionals working around the clock to make sure we have 100% network availability for our servers.
Connectivity
Our servers are connected through 6 different Tier 1 connectivity providers on a multi-homed, redundant network featuring Gigabit and OCx Internet connections ensuring that our website remains online and accessible. Fiber optic connections enter the datacenter through physically separate conduits in order to maintain our site's connectivity in the unlikely event of a fiber cut. We utilize a redundant routing architecture including hardware failover and Cisco HSRP (Hot Spare Router Protocol) to guarantee 100% uptime.
Climate
We keep the datacenter at the ideal temperature and humidity level with redundant Liebert HVAC and climate control systems. FE-25 gas fire suppression protects our data from fire damage and allows us to avoid water damage from a sprinkler system discharge.
Power
We employ advanced power systems to ensure the continuous operation of our servers. Our entire power distribution system is designed for maximum redundancy including diesel power generators, central Powerware UPS, and K-Rated transformers.
People
Technicians maintain our servers with high quality brand name components. We understand what it takes to guarantee 100% uptime, and all components are kept in stock to ensure fast upgrades and a guaranteed 2 hour service level agreement on failed hardware replacement.